Critical Services Monitoring allows us to regularly monitor your fundamental system status and performance. Urgent incidents are escalated to you or can be managed by us as part of your agreement. Key features include:

* Important windows services checked every 15 minutes
* Daily check of your Back-Up to ensure integrity of data
* Daily check of Server(s) disk space
* Daily Anti-Virus revision check
* Fault escalation to Technical Support if required / as agreed
* Escalation to your nominated I.T. contact in the event of serious issue
* Regular Reports – Monthly or Quarterly

15 Minute Checks	Standard	Advanced
Windows Service Monitoring
Disk Space Check
Website Check
Ping/VPN Tunnel Check
Upgrade to 5 Minute Checks	Optional	Optional
Daily Checks
Critical Event Check
Backup Check
Anti-Virus Check
Disk Growth Rate Check
Exchange Store Size Check
Hacker Check
Reports
Quarterly
Monthly	Optional	Optional